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Back office Sales training

Does the sales department also play an important role in your organization? He or she lays the foundation for new customers and acts as a central point of contact. We offer special training in which the emphasis is on the sales techniques that are most important in back office sales. Consider, for example, working with a CRM system and targeted sales techniques to optimize your telephone customer contact.

Content Back office Sales training

This training is aimed at learning, switching and combining 8 different sales techniques, each of which has successfully proven their effectiveness in practice in the sales office.

You will learn these 8 sales techniques through theory, exercises and real practical examples. If desired by the students, we also apply role plays during the training. The result of this training is an extensive super skillset with which you can noticeably increase your internal sales performance by making and selling more qualitative, more effective and easier appointments. Because these sales techniques give you a lot of insight, it also leads to a working method that is very pleasant for all parties.

In addition, extra attention is paid in this training to give your customer or prospect insight and clarity through structure and control. In this way you can better convince the customer that it is more profitable to buy his products or services from you. And to set up the perfect (custom) call script, specifically for your purpose and organization, and you will also learn a number of secrets of inside sales.

As a bonus, the students also learn a number of secrets to work effectively with a crm system.

This training is truly unique in the Netherlands and the techniques learned are directly applicable during your work.

This training is for both starters and experienced people as the level is adjusted per participant and there is of course the possibility to ask questions based on your practical situations.
The training can also be given in Dutch.