In this e-learning Salesforce Lightning course you get started with the functionalities and the basis of the CRM package, Salesforce Lightning.
You learn more about the interface, you supplement your profile with the possibility to link your Twitter account and you learn to navigate.
In addition, we cover all facets of the sales process, you will create, manage and change leads, accounts and opportunities.
Finally, you learn how to add, manage and maintain contacts, and then set up and manage your own dashboard.
Other topics that are covered are tasks, events, calendar, reports and much more.
After successful completion you know the basic functionalities of Salesforce Lightning.
Manager, Office users
Salesforce Lightning: Sign-in & amp; Setup
Salesforce Lightning: Leads, Opportunities, & amp; Accounts
Salesforce Lightning: Keeping Track of Activities
Salesforce Lightning: Contact Management & amp; Communication
Salesforce Lightning: Managing Sales Data