Account Management Training Classroom
Account Management Training Classroom
Read the full course content, specifications, reviews, available dates and locations and then book your Account Management sales training online now.
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Sales training Account management Classroom
Type of training: Classroom
Duration: 6 actual lessons (09:30 - 16:45 including breaks)
Content of the training
09:30 - 10:00 | Introduction
- What is Selling in Account Management?
- The 10 Basic Rules of Selling.
- The 6 Guiding Rules.
10:00 - 11:00 | Fundamental skills
- Make a strong first impression on your customer.
- Bringing structure to customer conversations.
- Active listening to discover customer needs.
- Recognizing and utilizing non-verbal signals.
- Effective questioning techniques: the power of the right questions.
11:00 - 11:15 | Morning break
11:15 - 12:45 | Advice and techniques
- Consultative Selling: How to become a trusted partner for your customer?
- Sales technique ORDER: A structured approach for valuable conversations.
- Sales Technique Upgrade: How to Offer Customers More Added Value?
- Blackbook Sales Technique: Creating exclusivity and trust.
- Sales technique Logic Selling: Convincing customers with logic and facts.
- The 40 Question Formats: How to Ask Questions That Move Your Customer to Action
12:45 - 13:15 | Lunch break
13:15 - 14:15 | Strategic aspects
- Customer Relationship Management: How to Build Lasting Relationships with Customers
- The Sales Cycle: How do you guide customers through the sales process?
- Up- and cross-selling to existing accounts.
- How do you optimize customer visits and follow-up?
- Dealing with quotation processes and customer retention.
14:15 - 14:30 | Lunch break
14:30 - 15:15 | Overcoming Obstacles
- Common counterarguments to key accounts.
- How do you discover your customer's purchasing motives?
- How do you deal with difficult situations without damaging the relationship?
3:15 PM - 3:45 PM | Closing skills
- Three powerful closing techniques for account managers.
- How do you recognize buying signals and convert them into action?
- How do you create urgency and exclusivity for your customer?
15:45 - 16:15 | Scientific approach
- Neuromarketing: How to Influence Customer Decision Making?
- Sales Psychology: What Drives Customers to Make Choices?
16:15 - 16:30 | Wrap-up
- Evaluation of the training.
- Online feedback: Share your experience.
- Certificate of participation.
16:30 - 16:45 | Questions and closing
Who is this training suitable for?
This course is designed for account managers responsible for customer relationships and revenue growth. Whether you are working with new customers or maintaining existing accounts, this course will give you the tools to strengthen your customer base and make the most of commercial opportunities.
Description of the training
With the Account Management Training Classroom you will learn:
- How to build and maintain valuable customer relationships.
- How to strategically engage with customers to increase revenue and customer satisfaction.
- How to effectively manage your accounts, from first contact to long-term collaboration.
This training provides practical insights and proven techniques to become a reliable and proactive partner for your customers. You will learn how to structure sales conversations, recognize buying signals and guide customers to a successful collaboration.
What else will you learn?
In addition to the core topics, you will also learn:
- The difference between strategic and operational accounts.
- How to communicate USPs effectively.
- How to proactively advise your customer with profitable solutions.
- How to upsell and cross-sell without coming across as pushy.
Ready to take your account management skills to the next level? Book now and discover how to get more from your customers!
" Help the customer to be successful with your products and/or services "
- Graham Hulsebos
10 Benefits of Sales Training
- Improved Sales Skills : Sales training can improve employees' sales skills, such as communication, negotiation and persuasion.
- Increased Sales Results : By improving sales skills, employees can improve their sales results, which can lead to increased sales and profitability for the company.
- Better Customer Relations : Sales training can teach employees how to build better customer relationships through effective communication, customer service, and customer-focused selling methods.
- Increased customer satisfaction : Through improved customer relations, employees can increase customer satisfaction, which can lead to increased customer loyalty and word-of-mouth advertising.
- Better product knowledge : Sales training can help employees gain a deeper understanding of the products or services they sell, enabling them to better respond to customer needs and wants.
- Increased motivation : Sales training can help employees feel more motivated and engaged in their work, which can lead to increased productivity and performance.
- Improved team dynamics : Sales training can help improve team dynamics by improving communication and collaboration between employees.
- Improved organizational performance : By improving sales performance and team dynamics, sales training can contribute to improved organizational performance, such as increased sales and profitability.
- Increased Confidence : Sales training can give employees greater confidence in their sales skills, making them feel more comfortable and confident when selling to customers.
- Greater competitiveness : Improved sales skills and performance can help companies build a stronger competitive position and compete better with other companies in their industry.
Graham Hulsebos sales training continues
The sales trainings go beyond standard components, because you (or your employee) are trained to become a truly successful salesperson. Not only in theory, but also in practice. Graham Hulsebos goes a step further where other sales trainings stop by applying Blended learning in this interactive training.
During the sales training, everything is taken out of it to be successful as a goal. No one is left behind and each student also receives interim tests. The 8 unique sales techniques are explained in a simple way, so that they can actually be applied in practice. The same day!
Every student of this sales training comes out of the training with more knowledge and this is absolutely reflected in the many very positive reviews (9.0+).
Benefits of Graham Hulsebos Sales Training
- Many eye-openers in the field of sales
- Structure in your sales activities
- More than 20 years of practical experience
- Learn all about the basic and leading rules of selling
- Learn the 8 best sales techniques
- All knowledge can be directly applied in practice
- Personal guidance
- Everything in just 1 day
Who is Graham Hulsebos?
Graham Hulsebos is one of the most expert sales trainers and motivators in the Netherlands. He has been giving sales training to hundreds of students worldwide for over 20 years. With a background in retail and automation, and within various national and international companies, Graham has developed a unique successful formula of consultative selling. This magical formula combines 8 different proven sales techniques.
Selling is truly a profession. The basis for the sales training courses therefore also arose from his own experiences and he himself has also followed many training courses, such as: SPIN Sales Training, Upgrade Sales Pipeline Management, Money Maker 2 Program, Sales Professional Assessment Of Knowledge, Management Training Real Problems, Real Solutions, Blackbook Training, Salescycle, Sales Management Training and CRM Specialist.
In short, a valuable Account Management Sales Training for every sales professional and organization.
Register now!
| Type of training | Classroom on location |
|---|---|
| Locations | Almere, Amsterdam, Breda, Den Haag, Groningen, Eindhoven, Nijmegen, Rotterdam, Tilburg, Utrecht, en Zwolle. |
| Language | English |
| Training timetables | Morning session: 09:30 a.m. to 12:45 p.m. Afternoon session: 1:30 p.m. to 4:45 p.m. |
| Study Load | Total duration: 6 hours |
| Parking costs | Free |
| Course material | Each student will receive a notepad and pen at the start. |
| Lunch | Lunch break from 12:45pm to 1:30pm (possibility of lunch arrangement by arrangement). |
| Reference material | Each trainee will receive a Hand-Out by e-mail in pdf format after the training. |
| Evaluation | Yes, online post-training evaluation. |
| Certification | Participants will receive a Certificate of Participation in pdf format. |
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"Vandaag een enorm interessante training van Graham gehad, kennis gemaakt met veel nieuwe verkooptechnieken. Kan het zeker aanraden."
Bastian Zondag on 19 Mar 2025
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"What a nice day of sales training with Graham, we went together through the essential of account management. I loved his engagement and dynamism, he made me realize many things and his teachings will for sure come very handy to me in my career in Sales."
Riwan Le Gloanec- TotalEnergies Corbion · International Corporate on 09 Nov 2023
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"Ik vond deze training erg interessant. Ik heb veel geleerd over verschillende verkooptechnieken. Deze training is heel erg praktisch en Graham heeft ook een persoonlijke benadering en dit maakt de training extra waardevol om te volgen. Hij is praktisch, duidelijk, vriendelijk en hij geeft je ruimte om vragen te stellen, heel fijn! Dus ik raad deze training zeker aan mensen die veel willen leren over sales en die top verkoper willen worden! Dankjewel Graham!"
Kareesha Mohamed - MVO Nederland on 19 Jul 2023
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"Super interessante training! Van begin tot eind veel geleerd over de verschillende verkooptechnieken. Graham praat met veel enthousiasme en plezier, ook over zijn ervaringen. De verschillende verkooptechnieken ga ik morgen meteen toepassen en delen met mijn collega's. Dankjewel Graham!"
Melanie Luijten - HFL Laboratories B.V. on 19 Jul 2023
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"Heel leuk om naar te luisteren, je raakt niet afgeleid!"
Zoë Cleef on 14 Mar 2021
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"Ik vond de training zeer leerzaam. Verschillende fase’s van het verkoopgesprek komen aan bod. Ook worden er verschillende verkooptechnieken behandeld. Doordat de trainer af en toe confronteert en spiegelt wordt je gedwongen na te denken over de stof."
Sybren on 30 Jan 2020
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"Leerzame training over verschillende verkooptechnieken. Op een duidelijke en leuke manier vertelt Graham de verschillende technieken en hoe je deze op een simpele maar doeltreffende manier kunt toepassen. Zeker een aanrader als je beter in accountmanagement wilt worden."
Margo on 21 Mar 2018
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"rg enthousiaste en Frisse training gekregen van Graham Hulsebos zelf! Geeft een duidelijk verhaal en een prettige sfeer zodat je alles goed in je op kunt nemen. Zeer tevreden en ga met een goed gevoel en dosis kennis de deur uit. Mvg Elina vd Hoeff"
Elina vd Hoeff on 21 Mar 2018
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"Leerzame praktische individuele training die veel handvatten biedt in het voeren van verkoopgesprekken. Onderwerpen waren o.a. Sales cycle, spin, order. De uitleg was duidelijk, goed toepasbaar en interactief. Kortom goed toepasbaar."
Hendrik on 21 Mar 2018
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"Hele goede ervaring met Graham . Legt alles op een goede en rustige manier."
Michael Gaasbeek on 21 Mar 2018
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"Wilt u ook een fantastische accountmanagement training volgen? Dan raad ik u met klem Graham Hulsebos Verkooptraining aan. Met een zeer enthousiast vakbekwaam trainer die resultaat gericht werkt heb ik mijn training vandaag zeer positief ervaren. Ik kan deze kennis 100% zeker gaan gebruiken in mijn dagelijkse verkoop werkzaamheden."
Margot Hordijk on 21 Mar 2018
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"Goed"
Ingrid Nabibaks - Kite Pharma EU B.V. on 21 Mar 2018
Graham Hulsebos Sales en Verkooptrainingen Genomineerd voor 'Beste Opleider van Nederland'
Graham Hulsebos Verkooptrainingen is trots genomineerd te zijn voor de titel 'Beste Opleider van Nederland' door Springest, een onderdeel van Archipel. Deze erkenning bevestigt onze kwaliteit en toewijding. Hartelijk dank aan al onze cursisten.
