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Privacy declaration

preface

grahamhulsebos.nl takes your privacy very seriously and will process and use information about you (the person concerned) in a safe manner. In this Privacy Statement we explain which data we process and for which purpose we do so. In addition, you can read in this Privacy Statement about your rights regarding our processing of your personal data. We encourage you to read this Privacy Statement carefully. For questions you can always contact prive@grahamhulsebos.nl .

Who is grahamhulsebos.nl

Grahamhulsebos.nl is a sole proprietorship, with offices in (1314 CH) Almere at PJ Oudweg 4, registered in the trade register of the Chamber of Commerce under number 67863000.

Grahamhulsebos.nl is the controller with regard to the processing of your personal data by grahamhulsebos.nl.

How does Grahamhulsebos.nl use your data?

Below is an overview of the purposes for which Grahamhulsebos.nl processes personal data about you. In doing so, it is always indicated which data Grahamhulsebos.nl uses for that specific purpose, which is the legal basis for processing these data and for how long the data are stored by Grahamhulsebos.nl. To keep things organized, we have grouped everything by type of data stream.

Services, customer management and financial administration  
Purpose:   Financial administration
Data:   Company name, Invoice address, Bank details (Bank name / IBAN / BIC), Outstanding balance
Basis:   Legal obligation
Storage period:   As long as necessary for this purpose
     
Purpose:   Order management
Data:   Name and address details, Delivery address, Invoice address, E-mail address, Telephone number, Payment details, VAT number
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Handling complaints
Data:   Name and address details, E-mail address, Telephone number, Content of the complaint
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Billing
Data:   Name and address details, Delivery address, Invoice address, E-mail address, Telephone number, Payment details, Chamber of Commerce number, VAT number
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Providing the service itself
Data:   Name and address details, E-mail address, Dossier data, Financial data, Data generated during the service
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Handling complaints
Data:   Name and address details, E-mail address, Dossier data, Financial data, Data generated during the service
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   CRM
Data:   Name, E-mail address, Order History, Telephone number
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Purpose:   Job application
Data:   Name and address details, E-mail address, Social media, Telephone number
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Marketing    
Purpose:   Direct marketing
Data:   Name, name and address details, e-mail address, telephone number, click behavior, surfing behavior
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Purpose:   Newsletter
Data:   Name and address details are, E-mail address
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Purpose:   Retargeting
Data:   Name and address details, E-mail address, Click behavior, Surfing behavior
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Website    
Purpose:   Website analytics
Data:   Surfing behavior, Location
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   26 months
     
Purpose:   Offer account
Data:   Name, E-mail address, Password, User ID
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Posting messages or reviews
Data:   Name, E-mail address, Password, User ID, Content of the message
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Chat function
Data:   Name, E-mail address, Password, User ID, Content of the message
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose

How do we obtain your personal data?

Grahamhulsebos.nl has information about you because you have provided that information to us.

What are your rights?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and their processing:

Insight

You can always view your own (personal) data and change it in your account if necessary. If you want to see the personal data that has been recorded about you at Grahamhulsebos.nl, you can request access to it.

Modify

If you want to make changes to the personal data that you have seen as a result of a request for access and that you can not change yourself in your account, you can request this at Icttrainingen.nl. You can request that Icttrainingen.nl changes, corrects, supplements, deletes or screens your data.

Limiting the processing

You also have the right, under certain conditions, to request Icttrainingen.nl to limit the processing of your personal data.

Right of objection

If a certain processing takes place on the grounds of the 'legitimate interest' of Icttrainingen.nl or a third party, you have the right to object to that processing.

data transfer

You have the right to obtain your personal data from Icttrainingen.nl. Icttrainingen.nl will provide this in a structured and current form, which can easily be opened in other common digital systems. This way you can also transfer your data to another provider.

Retract permission

In all cases in which the basis for a certain data processing is your consent, you have the right to revoke that permission. This has no consequences for the past, but does mean that we will no longer be allowed to process this data. It may be that Icttrainingen.nl can no longer provide you with certain services.

Reaction by Icttrainingen.nl

A request can be sent to privacy@icttrainingen.nl . Icttrainingen.nl will grant your request as soon as possible and in any case not later than one (1) month after Icttrainingen.nl has received such a request. If Icttrainingen.nl rejects your request we will indicate in our answer why the request is rejected.

Recipients of personal data

The data can be passed on to:

  • Processors
  • Parties that are involved in the execution or fulfillment of an agreement between you and Icttrainingen.nl

It may be that Icttrainingen.nl is obliged to provide your data to a third party, for example on the basis of a legal obligation.

Transfer to third countries or international organizations

For (for example) technical and operational reasons, it may be necessary for your (personal) data to be transferred to companies affiliated with Icttrainingen.nl outside the European Economic Area. Because the privacy protection regulations there may not offer the same protection as within the European Economic Area, Icttrainingen.nl will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Icttrainingen.nl will ask you for permission to pass on your (personal) data to countries without an adequate level of protection. You can withdraw this permission at any time.

What are cookies and how does Icttrainingen.nl use them?

Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Icttrainingen.nl and then on the hard disk or in the memory of your computer, tablet, mobile phone or other device (hereinafter: "Device"). ") being saved. The cookies placed via the website of Icttrainingen.nl can not damage your device or the files stored on it. When we talk about 'cookies', we mean not only these small pieces of (text) information, but also comparable techniques with which information is collected, such as device fingerprinting. For more information see the cookie statement on https://icttrainingen.nl.

Can this Privacy Statement be changed?

This Privacy Statement can be changed. We therefore advise you to regularly read the Privacy Statement for any changes.

Where can you go with complaints and questions?

If you have any questions about this Privacy Statement and the way in which Icttrainingen.nl uses your data, you can send an e-mail to privacy@icttrainingen.nl . Even if you have a complaint about how Icttrainingen.nl processes your data, you can send an e-mail to privacy@icttrainingen.nl . You can also always contact the competent national supervisor in the field of privacy protection. In the Netherlands this is the Dutch Data Protection Authority .

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