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Privacy Statement - Sales Training

Privacy statement Graham Hulsebos: We handle your data with care

At Graham Hulsebos, the privacy of our customers is very important to us. Therefore, we have prepared a clear privacy statement explaining how we handle personal data and what measures we take to protect them.

In our privacy statement you can read which data we collect, what we use them for and with whom we share them. You will also find information about your rights as a data subject and how to contact us if you have any questions about your privacy.

We strive to keep your personal data as secure as possible and to use it only for the purposes for which it was provided. At Graham Hulsebos, we therefore employ strict security measures to prevent unauthorized access to your data.

Do you have questions about our privacy statement or would you like more information about how we handle your personal data? Please feel free to contact us. We are always ready to answer your questions and help you further.

Who is grahamhulsebos.nl,

Grahamhulsebos.nl is a sole proprietorship, with offices in (1315 SK) Almere at Koetsierbaan 123 registered in the trade register of the Chamber of Commerce under number 52818837.

Grahamhulsebos.nl is the controller with regard to the processing of your personal data by grahamhulsebos.nl.

How does Grahamhulsebos.nl use your data?

Below is an overview of the purposes for which Grahamhulsebos.nl processes personal data about you. In doing so, it is always indicated which data Grahamhulsebos.nl uses for that specific purpose, which is the legal basis for processing these data and for how long the data are stored by Grahamhulsebos.nl. To keep things organized, we have grouped everything by type of data stream.

Services, customer management and financial administration  
Purpose:   Financial administration
Data:   Company name, Invoice address, Bank details (Bank name / IBAN / BIC), Outstanding balance
Basis:   Legal obligation
Storage period:   As long as necessary for this purpose
     
Purpose:   Order management
Data:   Name and address details, Delivery address, Invoice address, E-mail address, Telephone number, Payment details, VAT number
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Handling complaints
Data:   Name and address details, E-mail address, Telephone number, Content of the complaint
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Billing
Data:   Name and address details, Delivery address, Invoice address, E-mail address, Telephone number, Payment details, Chamber of Commerce number, VAT number
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Providing the service itself
Data:   Name and address details, E-mail address, Dossier data, Financial data, Data generated during the service
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Handling complaints
Data:   Name and address details, E-mail address, Dossier data, Financial data, Data generated during the service
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   CRM
Data:   Name, E-mail address, Order History, Telephone number
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Purpose:   Job application
Data:   Name and address details, E-mail address, Social media, Telephone number
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Marketing    
Purpose:   Direct marketing
Data:   Name, name and address details, e-mail address, telephone number, click behavior, surfing behavior
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Purpose:   Newsletter
Data:   Name and address details are, E-mail address
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Purpose:   Retargeting
Data:   Name and address details, E-mail address, Click behavior, Surfing behavior
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   As long as necessary for this purpose
     
Website    
Purpose:   Website analytics
Data:   Surfing behavior, Location
Basis:   Justified interest
Relevant interest:   Commercial interest
Storage period:   26 months
     
Purpose:   Offer account
Data:   Name, E-mail address, Password, User ID
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Posting messages or reviews
Data:   Name, E-mail address, Password, User ID, Content of the message
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose
     
Purpose:   Chat function
Data:   Name, E-mail address, Password, User ID, Content of the message
Basis:   Execution of the agreement
Storage period:   As long as necessary for this purpose

How do we obtain your personal data?

Grahamhulsebos.nl has information about you because you have provided that information to us.

What are your rights?

Under the European General Data Protection Regulation you have a number of rights with regard to your data and their processing:

Insight

You can always view your own (personal) data and change it in your account if necessary. If you want to see the personal data that has been recorded about you at Grahamhulsebos.nl, you can request access to it.

Modify

If you want to make changes to the personal data that you have seen as a result of a request for access and that you can not change yourself in your account, you can request this at grahamhulsebos.nl. You can request that grahamhulsebos.nl changes, corrects, supplements, deletes or screens your data.

Limiting the processing

You also have the right, under certain conditions, to request grahamhulsebos.nl to limit the processing of your personal data.

Right of objection

If a certain processing takes place on the grounds of the 'legitimate interest' of Grahamhulsebos.nl or a third party, you have the right to object to that processing.

data transfer

You have the right to obtain your personal data from grahamhulsebos.nl .grahamhulsebos.nl will provide this in a structured and current form, which can easily be opened in other common digital systems. This way you can also transfer your data to another provider.

Retract permission

In all cases in which the basis for a certain data processing is your consent, you have the right to revoke that permission. This has no consequences for the past, but does mean that we will no longer be allowed to process this data. It may be that Grahamhulsebos.nl can no longer provide you with certain services.

Reaction by grahamhulsebos.nl

A request can be sent to [email protected] . grahamhulsebos.nl will grant your request as soon as possible and in any case not later than one (1) month after grahamhulsebos.nl has received such a request. If grahamhulsebos.nl rejects your request we will indicate in our answer why the request is rejected.

Recipients of personal data

The data can be passed on to:

  • Processors
  • Parties that are involved in the execution or fulfillment of an agreement between you and grahamhulsebos.nl

It may be that grahamhulsebos.nl is obliged to provide your data to a third party, for example on the basis of a legal obligation.

Transfer to third countries or international organizations

For (for example) technical and operational reasons, it may be necessary for your (personal) data to be transferred to companies affiliated with grahamhulsebos.nl outside the European Economic Area. Because the privacy protection regulations there may not offer the same protection as within the European Economic Area, grahamhulsebos.nl will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, grahamhulsebos.nl will ask you for permission to pass on your (personal) data to countries without an adequate level of protection. You can withdraw this permission at any time.

What are cookies and how does Grahamhulsebos.nl use them?

Cookies are small pieces of (text) information that are sent to your browser when you visit the website of grahamhulsebos.nl and then on the hard disk or in the memory of your computer, tablet, mobile phone or other device (hereinafter: "Device"). ") being saved. The cookies placed via the website of grahamhulsebos.nl can not damage your device or the files stored on it. When we talk about 'cookies', we mean not only these small pieces of (text) information, but also comparable techniques with which information is collected, such as device fingerprinting. For more information see the cookie statement on https://grahamhulsebos.nl/en/.

Can this Privacy Statement be changed?

This Privacy Statement can be changed. We therefore advise you to regularly read the Privacy Statement for any changes.

Contact

If you have any questions about this Privacy Statement and the way in which Igrahamhulsebos.nl uses your data, you can send an e-mail to [email protected] . Even if you have a complaint about how grahamhulsebos.nl processes your data, you can send an e-mail to [email protected] . You can also always contact the competent national supervisor in the field of privacy protection. In the Netherlands this is the Dutch Data Protection Authority .