Shop Staff Training Classroom
Shop Staff Training Classroom
Read the full course content, specifications, reviews, available dates and locations and then book your sales training Sales Talk Showroom and Shop Sales directly online.
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- Buy 2 for €474,05 each and save 5%
- Buy 3 for €469,06 each and save 6%
- Buy 4 for €436,63 each and save 12,5%
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- De Beste verkooptechnieken
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Sales training for shop staff in the classroom
Type of training: Classroom
Duration: 6 actual lessons (09:30 - 16:45 including breaks)
Content of the training
09:30 - 10:00 | Introduction
- What is Selling?
- The 10 Basic Rules of Selling.
- The 6 Guiding Rules.
10:00 - 11:00 | Fundamental skills
- How do you make a strong first impression on customers?
- Customer focus and creating a pleasant shopping experience.
- Actively listening and recognizing customer needs.
- Recognize and use non-verbal cues.
- Effective questioning techniques in the store.
11:00 - 11:15 | Morning break
11:15 - 12:45 | Advice and techniques
- Consultative Selling: How do you help customers make the right choice?
- Sales technique ORDER.
- Sales Technique Upgrade: How to naturally convince customers to choose more value?
- Blackbook Sales Technique: Creating Loyalty and Exclusivity.
- Sales technique Logic Selling: Convincing customers with rational arguments.
- The 40 Question Formats: How to Ask Effective Questions Like “Why” and “What”
12:45 - 13:15 | Lunch break
13:15 - 14:15 | Strategic aspects
- Customer journey and in-store purchasing behavior.
- Up- and cross-selling: How do you offer additional products?
- Increasing customer satisfaction.
- How do you recognize buying moments and take advantage of sales opportunities?
14:15 - 14:30 | Lunch break
14:30 - 15:15 | Overcoming Obstacles
- How do you handle common customer objections?
- Discovering and using purchasing motives in conversations.
- How do you build trust with returning customers?
3:15 PM - 3:45 PM | Closing skills
- Three powerful closing techniques for retail employees.
- How do you help customers make a purchasing decision?
- Creating urgency and exclusivity in the sales process.
15:45 - 16:15 | Scientific approach
- Sales Psychology: How to Influence Customer Behavior in a Retail Environment
- Neuromarketing: How do you play on emotion and purchasing behavior?
16:15 - 16:30 | Wrap-up
- Evaluation of the training.
- Online feedback: Share your experience.
- Certificate of participation.
16:30 - 16:45 | Questions and closing
Who is this training suitable for?
The training is ideal for retail staff who want to work in a customer-oriented way and increase sales results. Whether you work in a small boutique, a large department store or a specialty store, this training provides the skills you need.
Description of the training
With the Shop Assistant Sales Training Classroom you will learn how to:
- Creates a customer-focused atmosphere and builds better relationships.
- Recognize and capitalize on direct sales opportunities in a dynamic retail environment.
- Convincing customers with advice and a natural sales approach.
The training offers practical sales techniques and teaches you how to recognize and use buying moments. You will learn to build more trust with customers and guide them to a purchasing decision, which will improve customer satisfaction and your results.
What else will you learn?
In addition to the most important topics, you will also learn:
- The difference between cold and warm customers in the store.
- How to effectively present your USPs (Unique Selling Points).
- How to create a pleasant and compelling shopping experience.
- Increasing customer loyalty through follow-up and attention.
Ready to improve your in-store sales skills? Book now and discover how to get more out of every customer contact!
" Help the customer to be successful with your products and/or services "
- Graham Hulsebos
10 Benefits of Sales Training
- Improved Sales Skills : Sales training can improve employees' sales skills, such as communication, negotiation and persuasion.
- Increased Sales Results : By improving sales skills, employees can improve their sales results, which can lead to increased sales and profitability for the company.
- Better Customer Relations : Sales training can teach employees how to build better customer relationships through effective communication, customer service, and customer-focused selling methods.
- Increased customer satisfaction : Through improved customer relations, employees can increase customer satisfaction, which can lead to increased customer loyalty and word-of-mouth advertising.
- Better product knowledge : Sales training can help employees gain a deeper understanding of the products or services they sell, enabling them to better respond to customer needs and wants.
- Increased motivation : Sales training can help employees feel more motivated and engaged in their work, which can lead to increased productivity and performance.
- Improved team dynamics : Sales training can help improve team dynamics by improving communication and collaboration between employees.
- Improved organizational performance : By improving sales performance and team dynamics, sales training can contribute to improved organizational performance, such as increased sales and profitability.
- Increased Confidence : Sales training can give employees greater confidence in their sales skills, making them feel more comfortable and confident when selling to customers.
- Greater competitiveness : Improved sales skills and performance can help companies build a stronger competitive position and compete better with other companies in their industry.
Graham Hulsebos sales training continues
The sales trainings go beyond standard components, because you (or your employee) are trained to be a truly successful salesperson. Not only in theory, but also in practice. Graham Hulsebos goes a step further where other sales trainings stop by applying Blended learning in this interactive training.
During the sales training, everything is taken out of it to be successful as a goal. No one is left behind and each student also receives interim tests. The 8 unique sales techniques are explained in a simple way, so that they can actually be applied in practice. The same day!
Every student of this sales training comes out of the training with more knowledge and this is absolutely reflected in the many very positive reviews (9.0+).
Benefits of Graham Hulsebos Sales Training
- Many eye-openers in the field of sales
- Structure your sales activities
- More than 20 years of practical experience
- Learn all about the basic and leading rules of selling
- Learn the 8 best sales techniques
- All knowledge can be directly applied in practice
- Personal guidance
- Everything in just 1 day
Who is Graham Hulsebos?
Graham Hulsebos is one of the most expert sales trainers and motivators in the Netherlands. He has been giving sales training to hundreds of students worldwide for over 20 years. With a background in retail and automation, and within various national and international companies, Graham has developed a unique successful formula of consultative selling. This magical formula combines 8 different proven sales techniques.
Selling is truly a profession. The basis for the sales training courses therefore also arose from his own experiences and he himself has also followed many training courses, such as: SPIN Sales Training, Upgrade Sales Pipeline Management, Money Maker 2 Program, Sales Professional Assessment Of Knowledge, Management Training Real Problems, Real Solutions, Blackbook Training, Salescycle, Sales Management Training and CRM Specialist.
In short, a valuable Shop Staff Sales Training for every sales professional and organization.
Register now!
| Type of training | Classroom on location |
|---|---|
| Locations | Almere, Amsterdam, Breda, Den Haag, Groningen, Eindhoven, Nijmegen, Rotterdam, Tilburg, Utrecht, en Zwolle. |
| Language | English |
| Training timetables | Morning session: 09:30 a.m. to 12:45 p.m. Afternoon session: 1:30 p.m. to 4:45 p.m. |
| Study Load | Total duration: 6 hours |
| Parking costs | Free |
| Course material | Each student will receive a notepad and pen at the start. |
| Lunch | Lunch break from 12:45pm to 1:30pm (possibility of lunch arrangement by arrangement). |
| Reference material | Each trainee will receive a Hand-Out by e-mail in pdf format after the training. |
| Evaluation | Yes, online post-training evaluation. |
| Certification | Participants will receive a Certificate of Participation in pdf format. |
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"Geweldige verkooptraining gehad van Graham hier in mijn BarberShop in Almere Haven, waarbij ik nu veel meer weet hoe ik mijn klanten adviserend mijn producten en diensten kan verkopen/ aanbieden."
Navid Amir on 19 Mar 2025
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"Great training! Thank you Graham"
Zelia Harmse on 06 Feb 2025
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"Amazing training, inspiring perspective"
Maddy Reid on 06 Feb 2025
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"Training was erg leerzaam en leuk. Het gaat mijn manier van verkopen zeker positief veranderen. Alles wordt duidelijk en goed uitgelegd."
Peter en Karin Welgraven on 02 Oct 2024
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"Het is een fijne & interessante training. De 8 verkooptechnieken die uitgelegd worden waren goed op maat gemaakt voor de omgeving waar ik in werk, wat het erg interessant maakt, en makkelijk om te volgen."
Siebe van Hoek - WestCord Hotel Delft on 27 Jan 2022
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"Om een verkoopgesprek te kunnen closen, is het bijna niet meer mogelijk om geen sales techniek te gebruiken. Alle andere verkooptechnieken sluiten erg aan op onze nieuwe werkwijze. Ik ben ervan overtuigd dat we door middel van deze training een grote stap hebben gemaakt binnen ons bedrijf. Tot slot ben ik van mening dat het erg professioneel is als iedereen dezelfde werkwijze hanteert, dit bevordert de interne communicatie."
Bruce Gier on 21 Mar 2018
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"Verteld het met veel energie en passie is duidelijk en weet waar die over praat"
Mark Roeters on 21 Mar 2018
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"Ik was erg benieuwd, had geen idee wat ik kon verwachtingen. De cursus was erg leerzaam, persoonlijk en interessant. Wil het zeker toe gaan passen en hoop dat het ook bij mij aan slaat en dat ik effecten mag ervaren!"
Lotte Verstegen on 21 Mar 2018
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"Super training, veel geleerd en enthousiast gegeven! De praktijk zal leren hoe het zich ontwikkelt."
Dennis Verpaalen on 21 Mar 2018
Graham Hulsebos Sales en Verkooptrainingen Genomineerd voor 'Beste Opleider van Nederland'
Graham Hulsebos Verkooptrainingen is trots genomineerd te zijn voor de titel 'Beste Opleider van Nederland' door Springest, een onderdeel van Archipel. Deze erkenning bevestigt onze kwaliteit en toewijding. Hartelijk dank aan al onze cursisten.
