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Mystery Guest Services – Store Visits, Sales Analysis and Coaching for Retail and Hospitality

Have your store or location assessed by a commercial expert. Includes observation, reporting, and optional coaching based on real customer experiences.

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2 Sales training

2 Sales training

Mystery Guest Services for Shops, Showrooms or Hospitality

Don't miss out on revenue: discover how customers really experience your business

Do you feel like your employees are losing customers—without knowing exactly why? Our professional Mystery Guest Services will finally give you clarity. Graham Hulsebos , an experienced sales trainer , will visit your location anonymously and conduct a sharp observation of customer approach , sales techniques , and service experience .

Why choose Mystery Guest Services?

  • Independent assessment of customer experience and sales behavior
  • Concrete report with action-oriented recommendations
  • Optional: coaching from a top sales trainer at your location
  • Discreet, professional and always tailor-made

What do you get?

After the visit, you'll receive a comprehensive sales analysis report with clear areas for improvement . You can also opt for a supplementary 3-hour coaching or training session , where your team will immediately learn how to better capitalize on opportunities. Ideal for retailers, hospitality businesses, chains , and independent professionals who want to improve their performance.

“Entrepreneurs often only realize after my visit how much turnover is going unnoticed.” – Graham Hulsebos

Available Mystery Guest Services

  • Mystery Guest Visit + Report
  • Mystery Guest Visit + Report + 3 hours of Coaching

Promotion: Limited availability

Plan your first visit today – availability is limited per region. Contact us directly or check the calendar.

Contact us directly

2.000+

Deelnemers getrained

Springest: 9.2 - Edubookers 9.2

Gemiddeld cijfer

400+

Aantal getrainde bedrijven

30+

Jaren ervaring

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