Telephone Sales Training Incompany
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Telephone Sales Training Incompany
Read the full course content, specifications, reviews, select your desired training date, select the number of participants and book your (custom) Incompany sales training 8 different sales techniques directly online.
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Telephone Sales Training In-company (Customized)
Type of training: In-company (on location or online)
Duration: 6 actual lessons (or adapted to your wishes)
Achieve more success in telephone sales
With the Telephone Sales Training Incompany your team will develop all the skills needed to sell more effectively and successfully over the phone. This training is fully tailored to your organization and helps your team to have better conversations, build more trust and close more deals.
Content of the training
09:30 - 10:00 | Introduction
- What is Phone Selling?
- The 10 Basic Rules of Selling.
- The 6 Guiding Rules.
10:00 - 11:00 | Fundamental skills
- How to make a strong first impression over the phone?
- Structure of a telephone conversation: From opening to closing.
- Active Listening: How to Discover Customer Needs
- Effective Questioning Techniques: Asking the Right Questions at the Right Time.
- Voice use and intonation: How do you radiate confidence and professionalism?
11:00 - 11:15 | Morning break
11:15 - 12:45 | Advice and techniques
- Consultative Selling: How to Help Customers Make the Right Decision
- Sales technique ORDER: A structured method for conversations.
- Sales Technique Upgrade: How to Convince Customers to Choose More Value?
- Blackbook Sales Technique: Creating Exclusivity and Trust.
- Sales technique Logic Selling: Convincing customers with rational arguments.
- The 40 Question Formats: How to Ask Targeted Questions Like “What,” “Why,” and “How”
12:45 - 13:15 | Lunch break
13:15 - 14:15 | Strategic aspects
- The Sales Cycle: How to Guide Prospects Through the Sales Process
- Up- and cross-selling: How do you increase customer value during a telephone conversation?
- Dealing with quotation and retention conversations.
- Follow-up Quotes: How to Maximize Conversation Rates
- How do you recognize buying signals in telephone conversations?
14:15 - 14:30 | Lunch break
14:30 - 15:15 | Overcoming Obstacles
- Common Counterarguments: How to Refute “No Interest” or “No Budget”
- Discovering purchasing motives: What drives customers to make a purchasing decision?
- How do you deal with resistance and turn it into opportunities?
3:15 PM - 3:45 PM | Closing skills
- Three Powerful Closing Techniques for Telephone Sales.
- How do you read buy signals and use them to close?
- How do you create urgency and exclusivity in your conversations?
15:45 - 16:15 | Scientific approach
- Neuromarketing: How to subtly influence customer behavior via the telephone?
- Sales Psychology: How to Play on Emotions and Rational Decisions
16:15 - 16:30 | Wrap-up and evaluation
- Reflection on the training and practical applications.
- Certificate of participation.
16:30 - 16:45 | Questions and closing
Why choose this training?
- 100% customized: The content is tailored to the challenges and goals of your team.
- Practical: Your team will learn directly applicable techniques for daily use.
- Focus on telephone sales: Specific skills for greater success over the telephone.
- Results-oriented: More appointments, better customer conversations and higher conversions.
Who is this training intended for?
This training is ideal for:
- Inside sales representatives who want to improve their telephone sales skills.
- Teams that focus on cold or warm acquisition.
- Sales professionals who convince customers by telephone and want to close deals.
What can you expect?
Practical training tailored to your needs:
The content is fully tailored to your team and organization, with topics such as:
- How do you recognize buying signals and use them during conversations?
- How do you conduct persuasive retention interviews?
- How do you turn objections into opportunities?
Direct result:
After the training your team will have:
- More self-confidence and structure in conversations.
- Effective techniques to identify and meet customer needs.
- Higher conversion rates and more success in telephone sales.
Frequently Asked Questions
Can the training be delivered online?
Yes, this training can be delivered either physically on-site or online, depending on your needs.
How much does an in-company training cost?
Costs depend on group size, location and desired content. Contact us for a customized quote.
Can we add specific topics?
Absolutely. During the intake interview we will discuss your wishes and adjust the training accordingly.
Ready to make your team more successful in telesales?
Contact us today to put together your In-Company Telephone Sales Training !
" Help the customer to be successful with your products and/or services "
- Graham Hulsebos
10 Benefits of Sales Training
- Improved Sales Skills : Sales training can improve employees' sales skills, such as communication, negotiation and persuasion.
- Increased Sales Results : By improving sales skills, employees can improve their sales results, which can lead to increased sales and profitability for the company.
- Better Customer Relations : Sales training can teach employees how to build better customer relationships through effective communication, customer service, and customer-focused selling methods.
- Increased customer satisfaction : Through improved customer relations, employees can increase customer satisfaction, which can lead to increased customer loyalty and word-of-mouth advertising.
- Better product knowledge : Sales training can help employees gain a deeper understanding of the products or services they sell, enabling them to better respond to customer needs and wants.
- Increased motivation : Sales training can help employees feel more motivated and engaged in their work, which can lead to increased productivity and performance.
- Improved team dynamics : Sales training can help improve team dynamics by improving communication and collaboration between employees.
- Improved organizational performance : By improving sales performance and team dynamics, sales training can contribute to improved organizational performance, such as increased sales and profitability.
- Increased Confidence : Sales training can give employees greater confidence in their sales skills, making them feel more comfortable and confident when selling to customers.
- Greater competitiveness : Improved sales skills and performance can help companies build a stronger competitive position and compete better with other companies in their industry.
Graham Hulsebos sales training continues
The sales trainings go beyond standard components, because you (or your employee) are trained to be a truly successful salesperson. Not only in theory, but also in practice. Graham Hulsebos goes a step further where other sales trainings stop by applying Blended learning in this interactive training.
During the sales training, everything is taken out of it to be successful as a goal. No one is left behind and each student also receives interim tests. The 8 unique sales techniques are explained in a simple way, so that they can actually be applied in practice. The same day!
Every student of this sales training comes out of the training with more knowledge and this is absolutely reflected in the many very positive reviews (9.0+).
Benefits of Graham Hulsebos Sales Training
- Many eye-openers in the field of sales
- Structure in your sales activities
- More than 20 years of practical experience
- Learn all about the basic and leading rules of selling
- Learn the 8 best sales techniques
- All knowledge can be directly applied in practice
- Personal guidance
- Everything in just 1 day
Who is Graham Hulsebos?
Graham Hulsebos is one of the most expert sales trainers and motivators in the Netherlands. He has been giving sales training to hundreds of students worldwide for over 20 years. With a background in retail and automation, and within various national and international companies, Graham has developed a unique successful formula of consultative selling. This magical formula combines 8 different proven sales techniques.
Selling is truly a profession. The basis for the sales training courses therefore also arose from his own experiences and he himself has also followed many training courses, such as: SPIN Sales Training, Upgrade Sales Pipeline Management, Money Maker 2 Program, Sales Professional Assessment Of Knowledge, Management Training Real Problems, Real Solutions, Blackbook Training, Salescycle, Sales Management Training and CRM Specialist.
In short, a valuable Telephone Sales Training for every sales professional and organization.
Register now!
| Training Duration | Our in-company sales training is customized to your needs, ranging from short sessions to comprehensive programs. |
|---|---|
| Customization options | We customize the training to meet the specific goals and needs of your team or organization. |
| Training Content | Discover the essential topics covered in our in-company sales training, including advanced sales techniques and consultative selling. |
| E-Learning Modules | Get access to our comprehensive E-Learning modules to develop deeper knowledge and skills. |
| Coaching and Support | After the in-company training, we offer individual coaching and virtual sessions to ensure the application of training in practice. |
| Training materials | Participants will receive handouts and presentations to review and use key concepts in their daily work. |
| Price and Discounts | Discover our prices and special discounts for groups to optimize your investment. |
| References and Testimonials | See what previous clients say about our in-company sales training and its impact on their teams. |
| Certification | Participants will receive a Certificate of Participation in pdf format. |
| Delivery and Planning | Find out how training is delivered and plan sessions appropriate for your schedule. |
| Application instructions | Simply sign up for the training through our website or contact us for assistance. |
| Customer Service | We are ready to answer all your questions and provide support via phone or email. |
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"Deze cursus was zeer leerzaam. Biedt niet alleen een opfrissing voor ervaren verkopers, maar ook goede begeleiding en coaching voor individuele deelnemers. Bovendien geeft de cursus een gedetailleerd overzicht van diverse verkooptechnieken, waardoor deelnemers hun vaardigheden verder kunnen ontwikkelen."
Elzo Kerstjens - Schiedel Benelux on 17 Mar 2023
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"De verkooptraining van Graham was voor mij een mooie manier om mijn kennis op het gebied van verkopen op te frissen. Daarnaast deelt Graham zijn theorieën op een leuke manier, wat voor een laagdrempelige sfeer zorgt."
Nick Collignon on 15 Feb 2023
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"Enthousiaste manier van coaching. We hebben de training afgerond nieuwe inzichten en motivatie tot gevolg. Graham zorgt ervoor dat iedereen aandachtig participeert in de training. Bedankt voor de leerzame avond!"
Veenhuis on 15 Feb 2023
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"I had an interesting day with Graham where he explained me some of the most intriguing sales techniques. These techniques and the experience that Graham brings to the training module provides you with great insights into the sales domain. I highly recommend Graham to everyone looking to begin or up-skill their knowledge in Sales."
Shivam Pandey - SpendLab on 09 Feb 2023
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"Duidelijke informatie. Goede handvaten om betere technieken te gebruiken. Legt alles duidelijk uit en is vaak herkenbaar. Training is leuk, veel gebruik maken van praktijkvoorbeelden. Je leert jezelf een techniek aan en om dat weer af te leren, is soms lastig."
Rene Switser - Dare2sale on 17 Aug 2022
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"Ik heb het ervaren als een duidelijke en zeer volledige masterclass waarin veel technieken zijn behandeld. Ik heb een hele hoop nieuwe dingen geleerd over telefonische verkoop. We kunnen heel veel dingen gaan implementeren in onze organisatie. Nogmaals dank."
Miranda Jansen-de Sain on 12 Aug 2022
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"Leerzame en leuke training, waarbij ik verkooptrucs heb geleerd waar ik zelf niet op zou komen. Ik weet nu hoe ik op de juiste manier een bedrijf kan benaderen en proberen over te halen. Veel geleerd en fijn om een training te krijgen van iemand die veel ervaring heeft in dit vak!"
Guusje Van Helden - Rijksuniversiteit Groningen on 23 Sep 2021
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"Onwijs interessante training gehad. In een hele korte tijd ontzettend veel tips en trucs gekregen om een verkoop telefoongesprek soepel te laten verlopen. Ben er van overtuigd dat ik dankzij deze training meer sales ga sluiten. Heel erg bedankt!"
Mats on 14 Sep 2021
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"Een ontzettend leerzame en leuke training. Het gaf mij in zeer korte tijd een goed inzicht in het verkopen van een product o.i.d. De trainer was doortastend en wist kracht achter zijn verhalen en voorbeelden te zetten, waardoor zijn ervaring erg naar voren kwam. Ik raad deze cursus zeker aan als je vooraf met nul ervaring met acquisitie, achteraf zelfverzekerd een product wil gaan verkopen."
Aniek Schurink - International Student Congress Of (bio)Medical Sciences on 10 Sep 2021
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"Wat een leuke cursus was dit. Perfect op niveau voor ons en erg goed te volgen. Ik vind het ook leuk dat Graham erg betrokken is en oprecht graag wilt dat het gaat lukken bij ons. Al met al een duidelijk verhaal, goede technieken en aan het einde van de dag liepen we de deur uit met al onze vragen beantwoord."
Willemijn Vrijlandt - Rijksuniversiteit Groningen on 10 Sep 2021
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"Erg tastbaar was de training van Graham. Hij kan goed uitleggen hoe sales in zijn werk gaat. Je kan alles meetbaar maken, vooral de effort die je erin moeten stoppen om succes te halen. Daarnaast waren de 8 verschillende technieken erg sprekend en goed in te passen in de dagelijkse praktijk!"
David on 18 Dec 2020
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"Een leuke, enerverende en energieke dag. Veel opgestoken en zin om dit nu in praktijk te brengen! Graham neemt de tijd om alles goed/duidelijk uit te leggen. Overheerlijke lunch overigens!"
Mike van der Wal on 29 Mar 2018
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"Positieve dag! Geen 'verkooptrucjes' geleerd, maar echt een andere mindset gekregen om te gebruiken bij het bellen van klanten. Veel bruikbare handvatten gekregen met als prachtige doel: mensen succesvol maken."
Ayla on 29 Mar 2018
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"De training van Graham is erg leerzaam. Veel verschillende methodes geleerd die direct toepasbaar zijn in de praktijk. Met name het samen opstellen van een belscript gaat mij erg helpen bij mijn toekomstige gesprekken met klantrelaties."
Anoniem on 29 Mar 2018
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"Zeer leuke en leerzame training, waar ik veel aan heb gehad, veel nieuwe dingen geleerd. Heel ander inzicht gekregen in de manier waarop je klanten en prospects kunt benaderen. Hiermee kan ik vast wel uit de voeten. Bedankt voor de leuke training. Het voldeed helemaal aan mijn verwachtingen. Succes verder met de trainingen."
Hilds on 29 Mar 2018
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"Inhoudelijk zeer sterk speelt volledig in op de actualiteiten van ons bedrijf . Geen standaard cursus en waar voor Je geld."
Annet Damhuis on 29 Mar 2018
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"erg informatieve training. veel geleerd in een korte tijd. Belscript gemaakt en alle 8 vraagtechnieken doorgenomen. dit ga ik zeker gebruiken in de praktijk. Graham weet het mooi te brengen."
Nick Vlaming on 29 Mar 2018
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"Niets op aan te merken, enorm leerzaam en helpt mij onwijs om beter te worden in m'n werk."
Diederik van Engelen on 29 Mar 2018
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"Geweldig! Geeft mij veel energie. En nieuwe handvatten."
Jean Sterk on 29 Mar 2018
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"Inhoudelijk zeer sterk speelt volledig in op de actualiteiten van ons bedrijf . Geen standaard cursus en waar voor Je geld."
Jan willem Olthuis on 29 Mar 2018
Graham Hulsebos Sales en Verkooptrainingen Genomineerd voor 'Beste Opleider van Nederland'
Graham Hulsebos Verkooptrainingen is trots genomineerd te zijn voor de titel 'Beste Opleider van Nederland' door Springest, een onderdeel van Archipel. Deze erkenning bevestigt onze kwaliteit en toewijding. Hartelijk dank aan al onze cursisten.
