De Scootmobielman

At a glance

• Client: De Scootmobielman
• Industry: Mobility scooters, showroom and service
• Training format: Online
• Focus: Consultative selling in the showroom and during home service
• Trainer: Graham Hulsebos, best sales trainer of the Netherlands 2025
• Method: 12 sales techniques and 11 scientific topics

Reference: De Scootmobielman – Consultative Selling in Showroom and Service

For De Scootmobielman in Veldhoven, I provided an intensive online virtual sales training. The focus was on the foundation of consultative selling. In this sector, the advisor is the only logical authority guiding the customer through the process. No empty promises, but technical discipline to map out customer needs with razor-sharp precision.

During the sessions, we applied my 12 sales techniques to both showroom sales and in-home service visits. We utilized the 11 scientific topics of influence to transform a 'maintenance moment' into a strategic consultation. Sales is a science: by asking the right questions (Logic Selling), the advisor immediately identifies the need for upselling or cross-selling during a service visit.

The result for De Scootmobielman is a process where consultative selling has become the standard. The team takes control, plugs commercial leaks, and ensures that every customer receives the best advice—and the entrepreneur the best margin. Thanks to my sales training, sales are no longer a 'by-product' of service, but a predictable system for growth.

What this delivers

• For De Scootmobielman: an advisory conversation at every service moment, and therefore more revenue.
• For their customers: a mobility scooter that really fits their daily life.
• For mobility aids: the adviser is the authority who guides the customer through the process.

Do you want this for your team too?

Do you want to turn every service or showroom moment into an advisory conversation? Then consultative selling is the foundation. Who would not want every customer conversation to run deliberately and by system?

The approach at De Scootmobielman fits the online sales training for shop staff or Consultative Selling training. I tailor every training to your market, your product and your customer.

Want to know where your team stands first? Take the free commercial intake test. Or see other clients and references.