Referentie Sign Nederland

Reference: Sign Nederland – From Support to Commercial Management

For the Inside Sales Support team at Sign Nederland , I provided a classroom sales training session at one of my locations. In the sign industry, the inside sales team is often the first and last point of contact for the customer. My task was to transform this employee from an administrative assistant into a proactive commercial force who takes charge of every phone call and email.

During this session, we integrated the 12 sales techniques into the daily work process. We utilized the 11 scientific topics of influence to turn 'non-binding quotes' into razor-sharp orders. Sales is a science , even in the inside sales department. No hot air about 'customer friendliness,' but technical discipline to uncover the customer's actual need through Logic Selling (Spin Selling) and immediately capitalize on it with the right cross-sell.

The result for Sign Nederland is an inside sales team that no longer waits for the outside sales team to score, but monitors and repairs the margin itself. By taking my sales training , this employee now has the tools to authoritatively guide the customer towards the only logical choice. As the best sales trainer in the Netherlands , I know that the inside sales team is the engine of your growth, provided they are in control.