In-company sales training inside service: is your service already effectively converting into sales?

Is your inside sales team mainly supportive, or does it actively contribute to revenue?

Revenue is often lost because quotes aren't followed up, or because the inside sales team only "serves" the customer instead of advising. As best sales trainer in the Netherlands 2025, I teach your team how to confidently take commercial control. It all starts with a free commercial intake to align the training directly with your processes.

Does this sound familiar in your team?

Do quotes sit without structured follow-up? Is every customer contact treated as a service request rather than a commercial opportunity? And does your team know how to handle a price discussion on the phone professionally without immediately giving in?

From reactive to proactive

During this in-company sales training for inside sales, we implement the 12 sales techniques and 11 scientific topics, focused on phone and email contact. Your team learns how to get more out of every contact moment, an approach that has proven its value at 27 organisations that have already trained.

• Proactive quote follow-up: you learn how to move beyond "calling to check if the quote arrived" and steer the conversation deliberately toward the close
• Cross-selling and upselling: you discover how to add extra value at the right moment by asking the right questions
• Control on the phone: you master tone and questioning technique to stay in control of the conversation, even during difficult price discussions
• Lasting retention: your team keeps its commercial focus through the AI Sales e-learning and support of my digital twin

What it costs and how it works

For the in-company training at your location, I use a base rate of 1,875 euros for up to 6 participants. For each additional participant above 6, up to a maximum of 12 people, 312.50 euros per person is added, up to a maximum of 3,750 euros for 12 participants. We train using your own customer cases and quote processes, so results are immediately noticeable.

Team smaller than 6 people? For the best return, I recommend the classroom open enrolment instead.

"The inside sales team is the engine of the organisation. When it takes control of follow-up, the output of the entire sales machine increases." — Graham Hulsebos

What does this deliver for you concretely?

For some this means finally structured follow-up on quotes instead of scattered actions. For others it means more revenue from existing customer contact without extra acquisition effort. Someone else simply wants a team that handles price discussions with confidence. Which of these resonates most with your team?

Take the first step today

Ready to commercially activate your inside sales team? Take the free commercial intake, plan your consultation directly, or request a quote directly for your in-company training.

Questions? Graham AI is available 24/7

Do you see the green icon at the bottom right of this page? That is Graham AI, my personal AI chatbot available day and night. Instant answers, no waiting. Prefer personal contact? Call 036 2340501 or email [email protected], or check the contact page with frequently asked questions.